You can check your subscription status anytime in My Account. Your bonus subscription extension will be added to your account within 30 days after the purchase. Premium Security 6 Device 24 Months, Premium Security 10 Device 24 Months, Premium Security + IT Helpdesk 6 Device 24 Months, Premium Security + IT Helpdesk 10 Device 24 Months Your total subscription period will be 30 months, once extended.Įligible Products for 6 Months Bonus Subscription: Your subscription will be extended by six months if the purchased subscription is one of the 24-month Premium Security (listed below). Premium Security 6 Device 12 Months, Premium Security 10 Device 12 Months, Premium Security + IT Helpdesk 6 Device 12 Months, Premium Security + IT Helpdesk 10 Device 12 Months Your total subscription period will be 15 months, once extended.Įligible Products for 3 Months Bonus Subscription: Your subscription will be extended by three months if the purchased subscription is one of the 12-month Premium Security products (listed below). If a customer purchases one of the selected Trend Micro products during the Premium Protection Promotion campaign (Augto January 12, 2020), *Unlimited service for all of the above (unless advised) services within your subscription period.Ĭlose Premium Protection Promotion Terms and Conditions: Premium installation of your security software.Microsoft® Office Installation and updates.Premium Security + IT Helpdesk services include:

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access. This service gives you peace of mind through emergency hotline access to our expert support specialists. What is Trend Micro IT Helpdesk? Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs.

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